Rapid Post-Breach Action
Terrorist attacks happen – and when they do, the battle-tested Commanders at Fenix24 get your company to recovery status as effectively and efficiently as possible.
FENIX24 is the industry-leading Disaster Recovery and Restoration service.
We’ve been recognized by industry leaders in the incident-response space. When your company is under attack, it’s the worst day of your career. Jobs are at stake – as is your company’s reputation. That’s why our special-ops teams work hand in glove with you, your forensics team, and your breach counselor to ensure the fastest response, leading to the full restoration of critical infrastructure, data, and systems.
Proelium Probata. It’s Latin for “battle-tested” – and it’s the tenet of Fenix24. Dramatic? Sure, but we think that when threat actors (aka “hackers”) execute ransomware attacks, you need advanced, experienced responders who are equipped to fight back. Our experience is that hackers know exactly what they are doing. They have established playbooks and they attack almost daily.
Fortunately, Fenix24 knows the methods of threat actors. With this knowledge, we’re able to adjust our tactics in real-time based on their identity and behaviors. Proelium Probata is what you need and it’s exactly what Fenix24 provides.
From our Captains to our Commanders to our field cells, we’re a mission-driven in-house team that is experienced in disaster recovery and restoration.
When we are engaged with you, your breach counselor, insurance carrier, or forensics partner, our rapid response team starts working within 30 minutes. Swift action slows the hemorrhage because we know every minute counts when it comes to your bottom line. When recovery is complete, we can work with our Fenix24 partners, including our sister company, Conversant to help you fortify your defenses and remediate the potential for future breaches.
Battle-tested Tenacity Speed Partnerships
Battle-tested Tenacity Speed Partnerships
Battle-tested Tenacity Speed Partnerships
Fenix24 Leadership
John A. Smith
Co-FounderJohn A. Smith
Co-FounderChief Listening Officer, John A. Smith, founded Conversant Group in July of 2009 as an outgrowth of his passion to cultivate people-focused business.
Engaged on numerous projects and consultations with companies both large and small throughout his 24-year career, John understands the unique challenges of conducting business on a human-centric level — its strategy, quality, and process. He especially understands the practice of law, as he has served law firms’ technological and business needs since 1998.
John started his IT career in 1994, at the age of 14, at Thompson Machinery Commerce Corporation of Lavergne, TN. While working with Thompson Machinery, John was involved with the initial rollout of multiple industry-leading technologies including: Citrix Winframe, IBM NetStation, Window NT 3.51, Windows NT 4.0, Windows NT Terminal Services Edition, remote access via Shiva, ISDN Internet, and WebSense.
During his time at Thompson Machinery, John founded his first company, Computech, in 1996. In 2002, he founded his second company, NetAlliant Technologies, which he sold in 2008.
In 2009, he founded Conversant Group, a technology conglomerate based in Chattanooga, Tennessee, serving clients across North America.
John studied Computer Science at the University of Tennessee at Chattanooga, and holds a degree in Organizational Management from Covenant College, Lookout Mountain, Georgia.
Mark Grazman
Co-FounderMark Grazman
Co-FounderPresident Mark Grazman is a successful entrepreneur and venture capitalist with a track record of launching, scaling, and leading successful companies. Most recently, Mark was the CEO of an email security company named MessageControl where he led the organization through a successful exit to Mimecast (NASDAQ: MIME).
Mark’s commitment to driving growth as a leader, board member, and advisor has given him the experience (and grey hair) to build a culture of excellence while rapidly scaling companies. From his transformational tenure leading strategy and technology for CBIZ (NYSE: CBIZ), launching Banque Nationale de Paris’s emerging markets private equity group to his entrepreneurial success as the founder of an internet company in Europe – Mark has an impressive track record of success and innovation.
Mark first met John Anthony and the Conversant Group during his tenure at MessageControl where John was an early adopter, reseller, and eventually an investor. John made it clear back then he was investing in Mark and started recruiting him almost immediately to join him in leading Conversant Group to drive growth, strategy, and culture. If you get them both in a meeting, be careful – they both have a lot to say!
Mark graduated in 1994 from Duke University and was invited back as an adjunct lecturer in the Public Policy Department years later. Throughout his distinguished career, Mark most prides himself on giving great opportunities to the people he has worked with, the teams he has built, and the leaders that have emerged from his mentorship.
Brandon Williams
Co-FounderBrandon Williams
Co-FounderAs Chief Technology Officer, Brandon is centrally responsible for ensuring the delivery of all consulting and managed services on-time, in-budget, and to the satisfaction of the customer.
Brandon started his professional career in 2003, after receiving a Business Administration degree with an emphasis in Computer Information Systems. Upon graduation, Brandon accepted a network administration post at a Japanese automotive parts manufacturer in the Nashville area.
Shortly after meeting John Anthony Smith in 2006, Brandon signed on with NetAlliant Technologies, LLC, as a Network Engineer with a focus on network infrastructure design and implementation. In this role, Brandon performed an array of storage, networking, remote access, Exchange, and data center projects. After starting with NetAlliant, Brandon began delivering industry-leading consultation to companies large and small using Terminal Services, Citrix XenServer, Citrix Provisioning Services, Citrix XenApp (Metaframe/Presentation Server), and other core infrastructure products.
In 2012, Brandon joined Willis, a Nashville-based company, as a Citrix Administrator for the IT Infrastructure Platforms team. In this role, Brandon supported IT infrastructures across the globe — one of which included a global Citrix XenApp farm for approximately 13,000 users virtualized with VMware on Cisco UCS blade servers.
His Citrix support role led to Brandon and John crossing paths once again in early 2015 at a Citrix conference in Orlando, FL. Later that year, Brandon joined Conversant Group. He has led technical services for us ever since.
Heath Renfrow
Co-FounderHeath Renfrow
Co-FounderHeath Renfrow, is widely regarded as one of the world’s leading cyber security experts. He has more than two decades of experience as a high-level information security specialist, much of it as a chief information security officer (CISO) in the United States Department of Defense, where he addressed some of the nation’s most significant cyber challenges. In 2017 he was named Global CISO of the Year by EC-Council, the largest cyber- training organization in the world.
Heath was the vCISO as The Crypsis Group most recently, one of the leading incident response firms in the country, and who was recently acquired by Palo Alto Networks.
He served as the first CISO for U.S. Army Healthcare, the largest Healthcare organization within the Department of Defense and one of the largest providers globally, where he developed a long-term strategic roadmap for addressing cybersecurity risks to the Healthcare environment. The program he established there became the cybersecurity gold standard for all of DoD and many private Healthcare organizations.
Prior to that he was CISO at the U.S. Army Corps of Engineers, where he established the Corps’ first comprehensive cybersecurity program, providing critical infrastructure to support hundreds of locations throughout the United States. While there, he led a team of more than 500 IT and operational technology personnel in an overhaul of security architecture that ended up reducing cybersecurity risk by 75 percent to the critical infrastructure locations.
Heath has also served as CISO at the U.S. Army Installation Management Command and as chief joint security officer at the Defense Information Systems Agency, as well as chief security officer at the military’s Global Cyberspace Integration Center. He began his career as a cyber interface control officer with the U.S. Navy.
A frequent public speaker on cyber security matters, Heath serves on a number of boards, including the National CyberWatch Center Foundation, the Association for Executives in Healthcare Information Security, the University of Indiana Cyber Advisory Council, and the Cyber Patriot Program Advisory Council. He earned his master’s degree in cyber studies at the American Public University System and is bachelor’s in information technology from the University of Management and Technology.